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Innovation

eConsult 

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eConsult is revolutionising the way patients access their GP. It uses the GP Practice website as the natural place for patients to find reliable and clinically safe health information. From the practice website, patients are able to use a symptom checker, self-help, signpost to pharmacy and 111 or other services relevant to their condition and send an eConsult to their own GP using condition-based questionnaires.

Now available to more than one million patients across the UK, eConsult provides:

  • Better access
  • Better health outcomes
  • Better use of practice resources
  • Commissioner savings

A pilot funded by Tower Hamlets CCG enabled 133,000 patients in 20 GP practices across 10 London boroughs. The service rated highly among patients and clinicians and provided better access and health outcomes for patients, capacity gains for practices and savings for commissioners.

For more information, please visit webgp.com where you can find:

  • A demo site to complete an e-consultations
  • Evaluation data from the pilot
  • Patient-facing and training videos
  • Testimonials

Physician Health Services 

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Physician Health Services

 The Physician Health Services are comprised of the Practitioner Health Programme and the NHS GP Health Service

The Practitioner Health Programme is a confidential, NHS treatment service for doctors, dentists and other health professionals who are unable to access confidential care through mainstream NHS routes due to the nature of their role and/or health condition. Doctors and Dentists in London can access services via self-referral. Other areas will need to use their local out of area referral route.

The NHS GP Health Service was designed to be a free and confidential service for GPs and GP trainees working or looking to return to clinical practice in England who are suffering with a mental health concern, including stress or depression, or an addiction issue. Any GP or GP Trainee in England can self-refer to this service.

These services can help doctors, and dentists and other health professionals with a range of issues including:

  • Common and more complex mental health conditions
  • Mental health conditions relating to a physical health issue
  • Substance misuse including support for community detoxification
  • Rehabilitation and support to return to work after a period of mental ill-health.

 The Physician Health Services are aware that doctors, dentists and other health professionals often find it difficult to access mainstream mental health or addictions services due to fears that they will not receive a truly confidential service. As a patient of the services you have the right to request that your status as a practitioner patient of the service is known only to you and the service.

For more information visit php.nhs.uk or http://gphealth.nhs.uk/