NHS Services logo

Senior Managers

Pamela Harper Elliott Senior Operations Manager

Having previously had a career in the Creative/Performing Arts, and completed a Masters Degree at Goldsmith’s,  Pam began her career in the NHS in 2001. She did this while still at University doing a post-graduate Research Degree in Methods of Creativity and their application in performance and non-performance related settings.  She was able to combine IT Networking within a role of an Assistant Practice Manager in the same year. She moved on to full time practice management in 2006 and then Business and Strategic management in 2007 at other Practices. As part of her continuing professional development, Pam is a Senior Graduate of the Landmark Worldwide Education Programme, and has chosen to focus on leadership and mentoring.  She is committed to working in a strategic management setting that combines IT and digital transformation, with creative ways of thinking within the Health sector. She has been employed in a Senior role within the Group since 2014 and now has senior managerial responsibility for practices in Lambeth, and strategic responsibility across the group for issues that include IT and GDPR.

Sheila Connellan Senior Business & Registered CQC Manager

Sheila worked in the Overseas Division for the Prudential for more than 25 years as an Underwriter, Business Manager and Claims Settler. During this time, she was directly involved in settling claims such as Piper Alpha. She decided to leave when they closed their non-life business overseas.
Sheila joined Docklands Medical Centre in 1992 and has seen changes nearly every year since – they have taken over other practices, been fund-holders and became the first in the area to become PMS. Sheila has responsibility for legal, insurance and complaints matters across the Group

 

Sioux Thorn Regional Manager

Sioux worked at a local GP Practice as a senior manager before joining the Hurley in 2001 as the assistant practice manager. In 2003 she was promoted to joint practice manager alongside Stephen Binks.  She is currently a senior manager and her role involves overseeing the day-to-day running of two Lambeth practices. Sioux has developed her skills in HR through people management which she enjoys very much and through the expansion of the Hurley Group. She continues to enjoy her job and finds it both challenging and rewarding. In her spare time, Sioux enjoys gardening.

 

Lucy Harvey Senior Service Development Manager

Lucy started working in primary care 10 years ago as a receptionist, 2 years later she became a Practice Manager; a role she stayed in for 3 years. Lucy then joint the Hurley Group in 2013 as a Service Development Manager where she worked as part of the Service Development Team; supporting practices in target driven work, income generation, data collection and analysis, training, rota management and improving services. In 2017 Lucy was promoted to Senior Service Development Manager, a role in which she is responsible for managing the Service Development Team and the Hurley Group’s Practices in Southwark. Lucy enjoys the diverse nature of her role and is passionate about improving patient services and efficiencies within primary care.